Privacy Policy

01

Introduction

Money bro is a digital lending platform operated by JMJ Fintech Limited (“Company”, “we”, “us”, or “our”), a Reserve Bank of India (RBI)-registered Non-Banking Financial Company (NBFC).

We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, process, and disclose your information when you access or use the Money bro website and related digital services, in compliance with applicable laws including the Information Technology Act, 2000, applicable rules, and RBI Digital Lending Guidelines.

02

Definitions

User / Borrower

Any individual who accesses or uses the Money bro platform for availing financial services.

Personal Information

Any information capable of identifying an individual.

Sensitive Personal Data or Information (SPDI)

Includes financial information, passwords, biometric data, etc., as defined under applicable law.

Financial Information

Includes bank account details, income, credit history, and transaction data.

Service Providers

Third-party entities engaged for supporting our operations, including technology, verification, and analytics.

03

Information We Collect

We collect information through online application forms and onboarding processes, website interactions and digital interfaces, customer support communications, and third-party sources such as credit bureaus and KYC agencies.

• Name, date of birth, and gender
• Contact details including mobile number, email, and address
• PAN, Aadhaar where permitted, and other KYC details
• Employment and income details
• Bank account details and transaction data
• Credit history and repayment records
• Device and technical information including IP address, browser type, and usage data
• Photographs, video KYC, or biometric data where applicable

04

Purpose of Collection and Use

• Processing loan applications and disbursements
• KYC verification and regulatory compliance
• Credit assessment and underwriting
• Fraud detection and risk management
• Customer support and service delivery
• Reporting to credit bureaus
• Compliance with legal and regulatory obligations
• Improving platform functionality and user experience

05

Consent and Data Usage

Your data is collected only with your explicit consent and is used solely for purposes disclosed in this policy.

We do not access mobile phone resources such as contacts, call logs, SMS, media files, or location, except where required and consented to for regulatory or fraud-prevention purposes.

You may withdraw consent at any time, subject to legal and contractual obligations.

06

Information Sharing and Disclosure

We do not sell your personal data. All sharing is done on a need-to-know basis under strict confidentiality obligations.

• Regulatory authorities, including the Reserve Bank of India, FIU-IND, and other authorities as required by law
• Credit bureaus for credit checks and reporting
• Service providers such as KYC agencies, payment processors, IT, and cloud-service providers
• Lending or financial partners in cases of co-lending or related services
• Legal authorities for compliance, fraud prevention, or dispute resolution

07

Data Storage and Security

All data is stored on secure servers located in India, in compliance with regulatory requirements. Access to sensitive data is restricted to authorized personnel only.

• Encryption of data
• Access controls and authentication mechanisms
• Security audits and monitoring

08

Data Retention

We retain your data for as long as required to provide services, comply with legal and regulatory requirements, and support audit, dispute-resolution, and enforcement purposes.

Data is securely deleted or anonymized after the applicable retention period.

09

User Rights

Requests may be made using the contact details below.

• Access your personal data
• Request correction of inaccurate data
• Withdraw consent, subject to contractual obligations
• Request deletion, subject to regulatory requirements

10

Cookies and Tracking Technologies

Money bro may use cookies and similar technologies to enhance user experience, analyse website usage, and improve service delivery.

You may control cookie preferences through your browser settings.

11

Grievance Redressal

We aim to resolve complaints within the timelines prescribed under applicable laws and RBI guidelines.

12

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal, regulatory, or operational requirements. Updates will be published on the website.

13

Consent

By accessing or using the Money bro platform, you consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.

14

Contact Us

For further information or assistance: