Terms of Service – Money bro
01
Introduction
These Terms of Service (“Terms”) govern your access to and use of the Money bro platform (“Platform”), operated by JMJ Fintech Limited (“Company”), a Reserve Bank of India (RBI)-registered Non-Banking Financial Company (NBFC).
By accessing or using the Platform, you agree to be bound by these Terms.
02
Nature of Platform
Money bro is a digital platform that facilitates loan application, processing, and servicing.
All loans are sanctioned, disbursed, and managed exclusively by JMJ Fintech Limited. The Platform does not act as a separate lending entity.
03
Eligibility
The Company reserves the right to reject applications at its discretion.
- Be legally competent to contract
- Provide accurate and complete information
- Not impersonate any person
04
Loan Application and Approval
- Submission of an application does not guarantee approval
- Loan sanction is based on creditworthiness, risk assessment, and internal policies
- All loan terms will be disclosed prior to acceptance
05
Key Fact Statement (KFS)
Before execution of any loan, you will be provided a Key Fact Statement containing the interest rate, fees and charges, annual percentage rate (APR), and repayment schedule.
You must review and accept the KFS before proceeding.
06
Digital Execution
- Loan agreements may be executed electronically
- E-sign or OTP-based acceptance is legally valid
- Such execution shall be binding under applicable laws
07
Disbursement
Loan amounts are credited directly to your bank account. No intermediary accounts are used.
08
Repayment Obligations
You agree to repay the loan according to the agreed schedule, pay applicable interest, charges, and penalties, and maintain sufficient balance for auto-debit where applicable.
Delay or default may attract penal charges, impact your credit score, and lead to recovery proceedings.
09
Cooling-Off Period
You may exit the loan during the cooling-off period, where applicable, by repaying the principal and proportionate charges as specified in the KFS.
10
User Responsibilities
- Provide accurate information
- Maintain the confidentiality of login credentials
- Not misuse the Platform
- Not engage in fraudulent activities
11
Data Privacy
Your data is processed in accordance with our Privacy Policy.
- We collect data with your consent
- We use data only for stated purposes
- We do not access intrusive data such as contacts or SMS without consent
12
Third-Party Services
We may use third-party service providers for KYC verification, credit checks, and payment processing. Such parties are bound by confidentiality obligations.
13
Limitation of Liability
The Company shall not be liable for:
- Technical disruptions
- Delays beyond reasonable control
- Indirect or consequential damages
- Services not expressly agreed to be provided
- Loss due to unauthorized access arising from failure to safeguard credentials
14
Indemnity
You agree to indemnify the Company against misrepresentation, fraudulent activity, or breach of these Terms.
15
Grievance Redressal
If your complaint remains unresolved, you may approach the RBI Ombudsman.
Mr. Justin Thomas O.Chief Financial Officer, JMJ Fintech Limited
1st Floor, Pooma Complex, Naduvilal Jn., M.G. Road,
Thrissur – 680001
Mobile: +91 7395922292
Email: complaints@jmjfintechltd.com
16
Suspension and Termination
We may suspend or terminate access for breach of these Terms, regulatory reasons, or risk-management requirements.
17
Governing Law
These Terms shall be governed by the laws of India.
18
Dispute Resolution
Disputes shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, or as agreed between the parties.
19
Amendments
We may update these Terms from time to time. Continued use constitutes acceptance.
20
Contact Details
Email: support@moneybro.inPhone: +91 9048890000
